Frequently Asked QuestionsRelated Resources
What does Prism Microsystems, Inc. do? I don’t see an investor section on your site, are you venture backed? Are you a software or hardware solution? What does Prism Microsystems, Inc. do? Since 1999, our mission has been to provide solutions that enhance the security and reduce the overall cost of operations for our customers. We offer both small and large enterprises integrated solutions for event log management and change and configuration management. Think of our solutions as decision support systems for IT data. We collect, analyze and provide actionable intelligence for the ocean of useful data that the the IT infrastructures generates in the form of log and change data. Prism's award winning line of software solutions are used across a wide range of industries to meet compliance, improve security and enhance the efficiency of IT operations. What business value does Prism Microsystems, Inc. provide?
How can I receive an ROI report from Prism Microsystems, Inc.? If you would like a detailed ROI report, please send us an email at sales@prismMicroSys.com. We are happy to provide ROI analysis reports specially tailored to your company’s environment. There are dozens of products in this market; why should I consider EventTracker? It is a confusing market with many vendors claiming to do SIEM, log management, SIM, SEM and many more acronyms. Different vendors have taken different architectural approaches to crafting their solutions as well, and some will map better than others for your specific requirements. In addition, solution costs vary all over the place. Some products are quite inexpensive and cost only $75 to $100 per server, while some products are expensive with a starting price of over $500 per server. Depending on your business requirements, an EventTracker offering is likely able to meet your needs at the budget you have allocated. We feel we offer the most solid value for dollar in the industry. How are your products licensed? EventTracker solutions are licensed in a simple and straightforward manner. We license on a per-managed object basis. You pay for the number of devices you are monitoring. That's it. There are no hidden costs for management servers or database licenses. Everything is included in the managed object price. This approach offers several advantages. The first is a predictable pricing model. Some other solutions price on volume, but most customers we have found don't really understand just how much volume their systems are generating. Guess wrong and you either get a solution that is undersized where performance is a constraint, or worse, you quickly find you need to purchase another system, or alternately, you over-estimate and you spend a lot of money on excess capacity that sits idle. The EventTracker model is a pay-go system - pay for what you need, when you need it. How can I be certain your company meets our business objectives before committing to your product and company? We understand your concerns and that is why we urge prospects to try our products in their organizations prior to purchase. Many of our happiest customers had similar concerns when they began relationships with us. We also want to make sure that we meet your business objectives before you commit to us. If you need help getting the software deployed in a meaningful test environment, Prism has dedicated trial support engineers to help you. If our software does not make it into production we have failed in our commitment to you, our customer. I don’t see an investor section on your site, are you venture backed? No, we are privately held and profitable, and have a stable and expanding customer base. We actually think that not having venture gives us an advantage and increases our long term viability. It is easy to spend $2 to make a dollar – until the funding runs out! Our model is based around being viable now, not at some point in the distant future. It prevents bad habits from developing. Are you a software or hardware solution? We offer 100% software solutions and run on industry standard Microsoft operating systems. Most of our customers are comfortable with their hardware suppliers, comfortable with Windows, and prefer to deploy and maintain their machines themselves. This allows them to take advantage of the best possible offerings when it comes to server purchase. Software also provides a more linear pricing model –if you outgrow an appliance you need another fairly expensive appliance. With software, however, you can add more memory, split the processing over multiple machines and quickly adapt to a growing infrastructure. This helps minimize customer costs. EventTracker products are easily deployed in virtual environments and in cloud-based solutions such as Amazon EC2. |