SOLUTIONS

Operations

EventTracker not only helps maintain the IT infrastructure in tip-top shape but also enables planning for future requirements by monitoring disk space trends, CPU usage trends and service downtime. By alerting on trends that indicate resource issues such as low disk space, runaway processes, high-memory usage, etc. an event log management solution significantly improves IT availability by reducing unplanned outages, while at the same time reducing the total cost of ownership of the IT infrastructure.

Reduce the cost of IT Human Resources

An event management solution automates routine tasks and reduces time spent monitoring logs, thus allowing you to increase the administrator-server ratio.

  • Retrieve, analyze and archive event logs
    • Jr. IT Administrator spends 6 minutes/day/server
    • With automated event management, drops to 3 minutes/day/server
  • Experience from multiple customers shows a System Administrator can increase their administrative area from 15 to 25 servers – a 40% increase.

Increase service levels without increasing staff

Reduce the number of support calls and the time required to solve issues by enabling the internal help desk to better diagnose and respond to end user issues, as well as better predict and prevent disruption.

  • Reduce the need to escalate issues
  • Reduce the time to resolution by 50%
  • Reduce the call volume by 30% by improving resource availability

Improve network security

Decrease security costs and the exposure of critical data with event correlation for early detection and real-time alerts of access successes and failures. Decrease time and money spent on forensic investigation with comprehensive forensic analysis tools. Automated event log management can:

  • Reduce the loss per incident by 30%
  • Reduce forensic analysis time by 50%

Increase network availability and usability

Server downtime often results in staff downtime. Automated event management allows organizations to avoid disruptions and resolve issues quickly, there by reducing overall impact on the user community or business continuity. Proactive monitoring will:

  • Minimize disruption to the global user base
  • Decrease downtime by 75%
  • Reduce reactive events by 90%

 

 

   
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